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  NEW PRODUCTS
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Quick Reference:

Questions about an order you have already received:
customerservice@wawak.com or call 1-800-654-2235 for a representative.

Product Questions:
customerservice@wawak.com or call 1-800-654-2235 for a representative.

Administration:
administration@wawak.com

International Orders:
international@wawak.com

Corporate Address:
1059 Powers Road
Conklin, NY 13748

If you have any questions about our company, the products we offer or the services we provide, please feel free to contact us. You may either e-mail us at the provided addresses below or call us at the toll-free phone number we’ve listed.

  1. Ask a question about a product.

    You can e-mail your question to customerservice@wawak.com or call us at
    1-800-654-2235 to speak with a representative.

  2. Check on my order or shipping status.

    All in-stock orders placed by 5:00 P.M. ship the same day. Orders placed after those times would ship the following business morning.

    If you would need to modify your on-line order in some manner, please call us directly at 1-800-654-2235 for a representative.

  3. You need some technical help.

    You may e-mail your question to customerservice@wawak.com or if you need immediate help please call us at
    1-800-654-2235 to speak with a representative.

  4. What do you think of our products and services?

    We want to know. We are constantly working on modifications or improvements to our product so that they always exceed your expectations. We want our service to be the same, always exceeding your expectations. So when it does, we want to hear about it, and if it doesn’t, we also want to hear about that. You can e-mail us at customerservice@wawak.com.

  5. What do you think of our website?

    Is it easy for you to use, find our products, does it provide you with the information that you were looking for? If there is anything additional that you would like to see us offer, please e-mail your comments to marketing@wawak.com.