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Contact Us

If you have any questions about our company, the products we offer or the services we provide, please feel free to contact us. You may either e-mail us at the provided addresses below or call us at the toll-free phone number listed.

1. Ask a question about a product.
You can e-mail your question to or call us at 1-800-654-2235 to speak with a representative.

2. Check on my order or shipping status.
All in-stock orders placed by 5:00 P.M. ship the same day. Orders placed after those times would ship the following business morning.

If you would need to modify your on-line order in some manner, please call us directly at 1-800-654-2235 for a representative.

3. You need some technical help.
You may e-mail your question to or if you need immediate help please call us at 1-800-654-2235 to speak with a representative.

4. What do you think about our products and service?
We want to know. We are constantly working on modifications or improvements to our product so that they always exceed your expectations. We want our service to be the same, always exceeding your expectations. So when it does, we want to hear about it, and if it doesn’t, we also want to hear about that. You can e-mail us at

Is there something you use that we don't carry? Let us know! There is a possibility we may add it to our product line, and if we don't, we can assist you in finding what you need elsewhere.

5. What do you think about our web site?
Is it easy for you to use, find our products, does it provide you with the information that you were looking for? If there is anything additional that you would like to see us offer, please e-mail your comments to

6. Ways to order:
Search our website for what you need by keyword or stock number. We'll find it for you fast! Or feel free to browse our categories and sale items. We're always open for business online!

8am-8pm (EST) Monday – Friday


WAWAK Sewing Supplies
1059 Powers Rd.
Conklin, NY 13748-1400