HÖT-STEAM Gravity-Fed Iron #SGB-900

It's possible that the termostat is bad or that the iron's heating element is not working.

We do carry it. The part is IRN1701.

We don't carry just the iron, you would have to either buy the parts to repair it (Usually the back plates, which consist of Stock #'s IRN178 and IRN179) or purchase a new iron, Stock #: IRN17.

You don't need to use the same brand of resin that came with your iron.

It's not a part we carry. It may be replaceable, but we're not sure how cost effective it would be to do so.

We don't have a video on how to clean the base of the iron. We do recommend using an iron cleaner, and following the instructions on the tube or bottle. Make sure the holes on the bottom of the iron are unclogged after the cleaner is wiped off.

You will have to purchase the back plates. There are two. One for the inside, that contains all the wires and one for the outside that contains the temperature dial. The stock #'s are: IRN178- OUTSIDE BACK PLATE, IRN179- INSIDE BACK PLATE.

The missing piece is from the Temperature Dial. We carry this part. It is stock # IRN1702. You may have to call us to place an order for this part.

Check to make sure the coil is not loose; tighten the nut at the base of the coil. The plunger spring may be loose, if it is, you will need to replace it. The Nipple gasket may be too tight, if it is, it will have to be replaced.

This is normal. The light on this iron comes on ONLY when the iron is in the process of heating up. Once it reaches the specified temperature, the light will go off indicating the iron is ready. As the iron is using the steam function it will cool down the iron, at which point the light will turn back on indicating it is sending heat to the sole plate.

Per the manufacturer: It could be water inside the iron sitting for a long time. Try the following methods to fix this problem. Flushing the iron Set temperature on 5 1. Wait until the light goes off. 2. Press and hold on the Thumb Switch. The iron will start releasing steam at first and turn into water after 2-3 min approx. Keep the button pressed and let the water run and flush the system for another minute and then release the button. 3. Repeat the process if rusty water keeps coming out. Keep the iron dry when not in use. Once finished operating the iron close the valve on the water tank. 1. Press on the Thumb Switch a couple of times until all remaining water inside the system evaporates. 2. Turn off the iron

At this time, the manufacturer doesn’t cover falls under the warranty, they would have to repair the iron themselves. We sell the replacement parts to repair the back plate (IRN178, IRN179). The manufacturer also added that the customer needs to be sure that the iron is on stable level surface and that the hose/electric cord isn’t hanging too far below the iron table as they may “pull” the iron off the table.

Per the manufacturer, it is recommended to use the new water bottle and hose that comes with the new iron. The main reason for this is that other water supply systems (bottle and hose) are not designed with a proper filter inside the tank and in the hose. They have found resin particles inside the solenoid valve and iron preventing the iron from steaming and working properly.

Yes, for the Sapporo SP-527 and the Hot Steam SGB-900 the light will go off once the iron is heated up. If looking for a Gravity Fed Iron that has an “Always-On” light try the Pacific Steam PSI-5E.

This is almost always right inside the water bottle. It’s not always apparent just by looking at the bottle to see them, they will have to look down inside the bottle to find them.

Per the manufacturer, it is normal to see a relatively large bubble in the hose. It should go away naturally over the time. Even though it appears that the bubble will interrupt water flow, it does not. However, if the iron is clogged by mineral deposits and the steam has nowhere to go, it will shoot back up the hose. If this is the case, the customer will have to replace their iron. As long as the iron produces steam, the customer doesn’t have to worry about the bubble in the hose.

Per the manufacturer, the iron may have a clog deeper inside that is very difficult to get to. If this is the case, the iron will have to be serviced as it will need the proper tools, or replaced.

The water bottles should be elevated 3’ above the iron. Most hoses are 6.5’ long. If you need the bottle to be higher than that, you may be able to buy tubing at a hardware store.

The clips should be connected to the water hose to keep the cord elevated.

The water bottles can be suspended from a hook drilled into the ceiling. We do carry an extended counter rack with could be mounted to a work bench as well.

Either our gravity fed irons, or a mini boiler iron would work. These are self contained, and can be plugged into a standard outlet. The mini boiler irons to provide a more powerful steam than the gravity fed irons do.

Distilled water shouldn’t leave mineral deposits behind on your iron. Is it possible that the residue left behind is caused by starch or sizing? We would suggest using an iron cleaner, like EZ- off or Hot Melt. After the scorch marks are removed, you can use a pick to clean out the holes on the bottom of the iron. If there really are mineral deposits coming out of your iron, we would recommend using a vinegar and water solution and pumping it through the opening. You may want to also place the base of the iron in a shallow plate filled with the water and vinegar solution. You would then flush the iron with plain water and rinse off the base. Iron resin also helps remove minerals in water, which prevent buildup in the future.

Tighten the set nut directly underneath the black solenoid to keep the part from moving and “humming”.

Most manufacturers still recommend you use a cleaner every 6 months to insure optimum steam performance. The JIF3 is a ready -to-use product that works well. Or, simply a mixture of 1 part white vinegar to 3 parts water. Pour solution into tank and let sit for 4-8 hours. Flush well with water.

This is used for holding the water bottle. It secures it a little better than just a metal hook would.

Yes, the valves function is to take the steam that is generated in the first steam chamber and send it to the distribution chamber. Since these chambers are larger that other gravity fed irons, they can hold a larger volume of steam and thus generate more steam when pressing.

10 pounds.

The hose is inside the water bottle.

An iron shoe diffuser can be used in conjunction with the iron shoe to diffuse the steam better. Or the operator may want to try turning the nut at the base of thumb lever to the right- so that less steam is allowed to come out of the iron.

The solenoid valve may not be secure. Under the black solenoid valve is a set nut, tighten that up and it should stop the buzzing.

There could be a problem with the thermostat or the thermal coupling. The thermostat may be going haywire, or the coupling may be giving the thermostat a bad reading.

The plunger assembly could be getting stuck, or it could be the solenoid. To check to see if the plunger assembly’s getting stuck, take the hose nipple off, and hold your thumb over the opening, press the microswitch. If the Plunger moves a little, then there may just be an obstruction in the plunger channel. To clean, take out the plunger and spring and use either a wire brush or a pencil with a fine grain sand paper wrapped around it to clean out the plunger channel. If there is no movement, the problem could be the solenoid.

Steam electric gravity fed irons, mini boiler irons and home irons are self-contained units, and because they have their own electric cord and water source, they will not need a boiler to provide it with steam.

If the outlet that the iron is plugged into works and the ON/OFF switch is ON, then most likely the iron has a bad fuse or there is a bad or loose connection at the fuse.

We recommend using EZ-Off™ (EZ1) or Hot Melt™ (MEL1) or Cool Off™(CO10).

The thermostat should be regulating the temperature of the iron, if the iron is getting hotter than specified, it could be because of the thermostat.

Make sure the screen is in place and is secure inside the water bottle.

The manufacture lists the temperatures and not the materials being ironed on the heat settings, because so many garments have a blend of materials. However, a good rule of thumb is as follows: 170-210°F- Poly, 210-250°F- Rayon, 250-290°F- Silk, 290-330°F-Wool, 330-370°F- Cotton, and 370-440°F- Linen.

The approximate steam pressure on a gravity fed iron would be around 15-20 psi.

Yes, in order to prolong the life of the iron and to get the best results when ironing, it is best to use the iron resin. The iron resin filters water and removes mineral deposits from the water before it collects and hardens inside the iron. Using distilled water provides some protection, but using iron resin is better.

There could be a few reasons why the iron would not be emitting enough steam: A. Make sure when observing the steam flow of the iron, that this gravity fed iron is not being compared to the steam flow coming from an all-steam iron. – The steam flow coming from an all-steam iron is going to be much greater than that of a gravity fed iron. B. Make sure that the iron is hot enough to emit steam- When the iron is ready for use, the red light on the back of the iron will turn off. C. Make sure that the water bottle is hung from its highest possible point- This will keep the water flowing more efficiently. D. Make sure the water bottle is fully open. E. Make sure there are no kinks or air bubbles in the hose, as this will lessen the amount of steam produced. F. Make sure there is no scale, of dust build up on the bottom of the iron.- Using the tool kit, clean out the steam holes on the bottom of the iron G. Clean the steam chamber. - Take off the heat shield, take off the steam chamber lid and clean out the shallow plate as well as the bottom of steam chamber lid. H. Check the gasket or “O” ring inside the steam chamber and make sure that isn’t damaged. I. Make sure there isn’t dust or debris stuck inside the hose nipple area where the plunger assembly is located. If debris lodged inside it may not be allowing the plunger assembly to open fully and allow the water necessary into the steam chamber. J. If the iron was dropped, this may have caused the problem as well, Take off the back plate and make sure the wires are secure.

There are a few simple solutions to solving water problems on this particular iron: A. Make sure that the thumb switch is not being pressed continually. On this iron, the thumb switch is to be pressed using short/ quick pushes. - The reason being that inside this iron is a shallow plate that holds the water and creates the steam. If the thumb switch is continually pressed, the water will fill the shallow plate, overflow, and spill out of the bottom of the iron. B. Make sure that the iron remains horizontal. - If the iron is turned vertically, the water will spill out of the shallow plate and flow through the bottom of the iron. C. When iron is not in use, make sure that the water bottle is turned off at its base. - If the water bottle is kept open, the water may continue to seep into the iron and fill the iron body inside. Keeping the water bottle turned off when not in use will also prolong the life of the iron, as water is a corrosive material. D. At the end of the day, try to get the water out of the silicon hose. - If water sits near the hose nipple and plunger assembly, there is a greater chance of the mechanisms corroding or allowing scale build-up. If there are particles obstructing the plunger assembly, the water may continue to leak into the iron. The plunger assembly area may need to be cleaned out or replaced.